Payments to the Government on ICT-based platforms

Kenya has introduced a requirement that all payments to the Government be made on ICT-based platforms through which citizens can apply and pay for passports, driving licenses, business registration, marriage certificates, land search certificates and other necessary documents so as to reduce human contact.

Completion Status:
⚠ Unqualified*

*commitment is not specific or/and not measurable

Commitment filtering:

Specific: ❌ no

The commitment is not specific as it merely mentions an already existing commitment under various policies already implemented in country. This commitment is premised on the 2010 constitution which expressly recognises and provides the legal basis for the enjoyment of economic, social, and cultural rights. The commitment further operationalises Kenya Vision 2030, the country’s national development blueprint. The deployment of Kenya’s citizen service centres arose out of a direct presidential decree in 2013 and was embedded in the Devolution Plan of 2013.

Measurable: ❌ no

The commitment is not measurable as the would-be indicators include the creation of e‑platforms that have already been established to facilitate service delivery and payments, the publication of policy documents on these digital platforms that have already been produced, and the establishment of centres to offer basic services that have already been set up.

Last updated: 30 November 2020
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